Shipping Policy
Thank you for shopping with us! This shipping policy outlines our shipping practices and procedures.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email once your order has been processed.
Shipping Methods
We offer several shipping options to meet your needs:
| SHIPPING METHOD | DELIVERY TIME | SHIPPING FEE |
|---|---|---|
| Standard Shipping | 3-4 business days (Items in stock in the US and Germany) | $6.99 (Free shipping for orders over $99) |
| Standard Shipping | 10-12 business days ( Items not in stock in the US and Germany) | $6.99 (Free shipping for orders over $99) |
International Shipping
We currently ship to the most of countries in the Europe, North America, Asia, Oceania.
Following Regions are not able to ship:
United States: Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Rhode Island, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific
New Zealand: Chatham Islands
International shipping times and costs may vary. Please note that customs duties and taxes may apply upon arrival, and are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment through our website or the shipping provider’s website.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue.
Contact Us
For any questions or concerns regarding your shipment, please reach out to our customer service team at fotopro2022@163.com . We're here to help within 24 hours on working day!
Thank you for choosing us for your shopping needs!
