Shipping Policy

Shipping Rates and Delivery Estimates

  • We offer various shipping options at checkout. Shipping rates are calculated based on the delivery address and the size/weight of the package.
  • Estimated delivery time is between 3-7 business days for standard shipping, and 1-3 business days for express shipping.
  • Please note that delivery delays may occur due to unforeseen circumstances (e.g., weather, carrier issues).

Shipment Confirmation and Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details.
  • You can track your order using the link provided in the email or by logging into your account on our website.

Shipping Restrictions

  • We currently ship to the U.S., Canada, and select international locations. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.
  • Please contact us for any special shipping requests.

Customs, Duties, and Taxes

  • The recipient is responsible for any customs and duties imposed by their country. We are not responsible for delays caused by customs processes.

Damages

  • We are not responsible for products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

Contact Information

  • For any questions or concerns regarding shipping, please contact us at amazondirector@fotopro.cn.